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Free Next Day Delivery
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The IS12204MP Electrical Marker Pen Kit is designed for electricians and maintenance professionals, providing reliable tools for marking cables, plastics, and tags. This kit ensures clear and durable markings essential for safety and organization in electrical work.
Perfect for electricians, maintenance personnel, and other professionals, this marker pen kit provides the necessary tools for effective and safe marking in various electrical applications.
At Order Electrical, we are committed to providing a fast, reliable and cost-effective delivery service throughout the United Kingdom. We work with a network of trusted courier and pallet delivery partners to ensure your order arrives as quickly and safely as possible.
Please read the following information carefully before placing your order.
Orders are dispatched Monday to Friday (excluding Bank Holidays).
Orders for stocked items placed before our daily cut-off time will normally be dispatched on the same working day. Orders placed after the cut-off time, at weekends or on Bank Holidays will be processed on the next working day.
Whilst many mainland UK deliveries arrive on the next working day, delivery times are estimates only and are not guaranteed unless expressly agreed in writing.
Special order, manufacturer-direct and non-stock items may require additional lead times. Where possible, estimated delivery dates will be displayed on the product page or confirmed following your order.
| Order Value | Delivery Charge |
|---|---|
| Up to £99.99 + VAT | £6.95 + VAT |
| £100.00 + VAT and over | FREE |
Our standard delivery charges apply to mainland England, Wales and the majority of Scotland.
Certain locations incur additional courier charges due to their geographical location.
Standard delivery charges apply.
Typical postcode areas include:
AB31–38, AB44–56, FK17–21, G83, HS, IV, KA27–28, KW, PA20–49, PA60–78, PH17–26, PH30–44, PH49–50 and ZE.
Additional delivery charges may apply together with extended delivery times of approximately 1–3 working days.
Including:
Delivery charges and transit times vary according to destination.
Deliveries to Northern Ireland may incur additional courier charges. Certain oversized or specialist products may not be available for delivery due to carrier restrictions.
Where applicable, any additional delivery costs will be calculated during checkout or confirmed before dispatch.
Products exceeding approximately 1 metre in length, including conduit, trunking, cable tray, channel, cable management systems and similar items, require specialist transportation.
These products are excluded from our standard delivery charges and may incur an additional carriage charge regardless of order value.
Where applicable, this will be clearly indicated on the product page prior to purchase.
Large, heavy or fragile goods may be delivered via pallet network.
Please note:
Where possible, your order will be dispatched in one shipment.
However, to minimise delays, we reserve the right to dispatch available items separately. There will be no additional delivery charge for split deliveries arranged by Order Electrical.
We currently deliver to addresses within the United Kingdom only.
Certain products may be subject to delivery restrictions due to:
Where restrictions apply, these will normally be shown on the relevant product page.
If a delivery cannot be completed because:
additional delivery and storage charges may be payable before redelivery can be arranged.
Repeated failed delivery attempts may result in the order being returned to Order Electrical. Where legally permitted, any additional carriage, storage or handling costs incurred may be deducted from any applicable refund.
Customers should inspect all goods as soon as reasonably possible after delivery and, where practical, before signing for receipt.
Any shortages, damaged goods or incorrect items must be reported within 48 hours of delivery. Please retain all original packaging and provide photographs of any damage to assist with our investigation.
Failure to notify us within this period may affect our ability to make a claim with the carrier.
Whilst we endeavour to maintain accurate stock information, stock levels displayed on our website are subject to change.
If an item becomes unavailable after an order has been placed, we will contact you as soon as possible to offer:
Delivery times and dates are estimates only and are not guaranteed unless expressly agreed in writing.
Order Electrical accepts no liability for delays caused by:
Delays outside our reasonable control shall not constitute a breach of contract or give rise to any entitlement to compensation unless otherwise required by law.
Title to the goods shall remain with Order Electrical until payment has been received in full.
Risk in the goods passes to the customer upon successful delivery.
If you have any questions regarding delivery, please contact our Customer Services team before placing your order.
Email: sales@orderelectrical.co.uk
We will always do our best to assist with delivery enquiries, tracking requests and special delivery requirements.
At Order Electrical, we are committed to providing quality products and excellent customer service. If you need to return an item, we aim to make the process as simple and efficient as possible.
Please read the following policy carefully before arranging a return.
If you wish to return an item that is no longer required, you must notify us within 30 days of receiving your order.
To be eligible for a return, goods must:
Returned products should be packaged securely using suitable outer packaging. Please do not attach courier labels or tape directly to the manufacturer's packaging, as this may reduce the value of any refund.
Goods must be returned within 14 days of notifying us of your intention to return.
A completed Returns Authorisation must accompany all returns. Please contact our Customer Services team at sales@orderelectrical.co.uk to request a Returns Authorisation Code (RAC) and Returns Form before sending any goods back.
Returns received without prior authorisation may be refused or delayed.
Unless the goods are faulty or supplied in error, customers are responsible for the cost of returning items to Order Electrical. We recommend using a tracked and insured delivery service, as goods remain your responsibility until safely received by us.
All returned goods are inspected upon receipt.
Provided the goods meet the conditions of this policy, refunds will be processed using the original payment method.
Refunds will normally be issued:
If returned goods are not in a resaleable condition, we reserve the right to reduce the refund to reflect any loss in value or, where appropriate, refuse the return and return the goods to the customer.
A reasonable handling or restocking charge may apply to certain returned items where this has been advised prior to acceptance of the return.
The following items are generally non-returnable unless they are faulty or supplied incorrectly:
Acceptance of returns for these products is entirely at the discretion of Order Electrical.
If you believe an item is faulty, please contact us as soon as the fault becomes apparent.
Depending on the product, we may ask you to:
Faulty goods must not be dismantled, modified or repaired by anyone other than the manufacturer or an authorised repair agent, as this may invalidate any warranty.
Following inspection, and where a fault is confirmed, Order Electrical will, at its discretion and in accordance with your statutory rights:
Items found not to be faulty may be returned to the customer, and inspection or carriage charges may apply.
Please inspect all deliveries immediately upon receipt.
Any damaged, missing or incorrectly supplied goods must be reported within 48 hours of delivery.
To help us process your claim quickly, we may request:
Failure to notify us within this period may affect our ability to pursue a claim with the carrier.
Where goods have been supplied incorrectly or have been damaged during transit, Order Electrical will arrange replacement goods or an appropriate remedy as quickly as reasonably possible.
Before returning any item, you must obtain a valid Returns Authorisation Code (RAC).
Returns should be sent carriage paid unless we have agreed to arrange collection.
Please ensure:
Order Electrical cannot accept responsibility for goods lost or damaged whilst being returned by the customer.
Where stock is available, exchanges may be arranged following receipt and inspection of the original goods.
Any additional carriage charges or price differences will be advised before dispatch.
If you are purchasing as a consumer online or by telephone, you may have the right to cancel your order under the Consumer Contracts Regulations.
You have the right to cancel your order within 14 days of receiving your goods without giving a reason.
Returned goods must be in accordance with the conditions set out in this Returns Policy. Certain products, including bespoke items, cut cable and other made-to-order goods, are exempt from cancellation rights.
Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015.
Unless otherwise agreed in writing, orders placed by business customers are not supplied on a sale-or-return basis.
Acceptance of returns for correctly supplied goods is entirely at the discretion of Order Electrical and may be subject to handling or restocking charges.
If you need to arrange a return or have any questions regarding this policy, please contact our Customer Services team before returning any goods.
Email: sales@orderelectrical.co.uk
Our team will be happy to assist with returns, warranty enquiries and replacement requests.
Please Note: This product has a leadtime of 1 - 3 days, therefore it may take longer to arrive.
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